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EO DC: Joey Coleman – How to Never Lose Another Employee!

March 18 @ 8:30 am - 11:30 am
Most companies tell their employees to create great customer experiences – and then leave it to the employees to figure out how to deliver on that assignment. Rarely does it work – leading to frustrated employees and customers! Built and honed over the last decade with organizations around the world representing a variety of industries, Joey Coleman’sFirst 100 Days®️ program is a methodology, system, and practice that serves as philosophy for doing business.

If you want your business to be successful, customer experience needs to shift from being a line item on a “to do” list to being a way of life.

DESCRIPTION:

Finding and keeping quality employees is one of the biggest challenges facing businesses today. After making huge investments of time, money, and energy to hire new employees, most companies see those employees leave before they’ve meaningfully contributed to the business.

In an engaging and entertaining presentation, Joey Coleman will introduce you to The First 100 Days® methodology—a way of approaching your employee experience that will turn new hires into engaged, committed team members. His presentation will feature research and case studies showing the importance of making a great impression and designing interactions that deliver a remarkable experience across the employee lifecycle.

Want to know how to keep your best customers around too? Don’t miss the second part of this workshop: HOW TO NEVER LOSE ANOTHER CUSTOMER!

(You must register for both events!)

Event Registration Closes 2 Business Days before Event (unless otherwise noted).

Reminder: Members must be signed in on the HUB to register.

SAPs: to register just email the Chapter Staff!

Want to join as a guest to learn more? Email us at events@eodcnetwork.org.

EO DC Event Policies

Party Crasher Fine

If a member attends an event without registering, a charge of $150 will be sent directly to the member at the conclusion of the event. If a member attends an event with a plus one without registering, a charge of $300 will be sent directly to the member ($150 per person).

No Show Fees

Unless otherwise posted, our standing event policy states members will be charged a $150 per person fine (meaning if you register plus one and do not show up your fine will be $300) if they register to an event but fail to show-up to the event or cancel less than 48 hours prior to the event. There are no acceptable exclusions to this policy. You will not be permitted to attend future EO events until you have paid your outstanding fine.